Shipping policy

 

ORDER PROCESSING:

Please allow 24 hours to process your order. Expect an email within 24 hours to let you know your order is on the way!



SHIPPING 

  • Orders are generally shipped within 1 business day using UPS.
  • We do not ship outside of the United States at this time.
  • We offer carrier calculated rates


REFUNDS, RETURNS AND EXCHANGES

All items are FINAL SALE! Therefore, we can not accept returns, exchanges or refunds. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@carolinabotanical.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


If you have any further questions, please don't hesitate to contact us at info@carolinabotanical.com.