All items are FINAL SALE! Therefore, we can not accept returns, exchanges or refunds. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@carolinabotanical.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any issue at all, we are here to listen. You can reach us at info@carolinabotanical.com